Artrelo

Maintenance on autopilot.

The AI-first triage and dispatch platform. Automate request intake, urgency detection, vendor routing, and scheduling — all from one command center.

artrelo.com/maintenance/triage

Maintenance Triage

Apt 4B · Riverside Apartments

AI Active

Artrelo Triage AI

Diagnosed a leaking faucet from the tenant's photo. Flagged it as medium urgency and routed it to your preferred plumber — awaiting your approval.

Approve & Dispatch
View Timeline

Triage

UrgencyMedium
Category · PlumbingRouted

Apt 9 · Clogged drain

Routing to vendor…

Apt 2 · Light fixture

Scheduled · Tue 10am

Every request handled end to end

AI intake
Urgency scoring
Vendor routing
Scheduling
Shared timeline

Seconds

From tenant report to triaged request

Auto

Vendor matching by trade & availability

1 tap

Approve & dispatch from anywhere

24/7

Request intake, even overnight

Capabilities

Everything you need, handled intelligently

From the first tenant report to the final visit, Artrelo runs intake, triage, and routing end to end.

AI Request Intake

Tenants report issues in seconds via guided chat or voice. Artrelo gathers photos, details, and context automatically.

Triage & Urgency Detection

AI diagnoses each issue, classifies severity, and surfaces emergencies so critical work is prioritized instantly.

Vendor Routing

Every request is matched to the best-fit vendor by trade, location, and availability — no manual dispatching.

Your portfolio, fully automated.

Manage maintenance from a single command center. Whether you have 10 units or 10,000, Artrelo adapts to your workflow and handles the heavy lifting.

  • Autonomous request intake & triage
  • Instant vendor routing
  • Scheduling and a shared timeline

Maintenance Overview

This week

8

Open

5

In Progress

42

Resolved

Apt 4B

Leaking faucet

Awaiting Approval

Apt 12

No hot water

Scheduled

Apt 7C

AC repair

Resolved
The Process

How it works

From the first report to final resolution, every request moves through six automated steps.

01

AI Request Intake

Tenants report issues in seconds through guided chat or voice. Artrelo captures photos, location, and symptoms automatically — no forms, no phone tag.

02

Issue Triage & Urgency Detection

AI diagnoses the problem, classifies severity, and flags true emergencies so the most critical work is surfaced and prioritized first.

03

Vendor Routing

Each request is matched to the best-fit vendor in your network by trade, location, and availability — no manual dispatching.

04

Landlord Approval Workflow

Review the recommendation and approve dispatch in one tap, or set rules to auto-approve routine jobs and stay hands-off.

05

Scheduling Coordination

Artrelo coordinates timing between tenant and vendor, books the visit, and sends reminders so nothing slips through the cracks.

06

Request Timeline & Communication

Every update, message, and status change lives on one shared timeline — tenant, vendor, and landlord always stay in the loop.

Why Artrelo

Built for peace of mind

Secure by design, running from day one, and working around the clock so you don't have to.

Secure by design

Your data is encrypted in transit and at rest, with strict access controls. Your portfolio data stays private and protected.

Live in minutes

Connect your portfolio and let AI take over the maintenance queue. No integrations to build, no training required.

Always-on automation

Round-the-clock intake, triage, and dispatch, even while you sleep. Emergencies never wait for business hours.

Ready to reclaim your time?

Hand your maintenance queue to Artrelo — intake, triage, and dispatch handled automatically while you stay in control.